If you have any questions or would like more information about our privacy practices, please contact us via email at firstname.lastname@example.org or by mail using the details below:
10 Ubi Crescent,
#01-43, Ubi Techpark,
COLLECTING PERSONAL INFORMATION:
We collect information to load the Site accurately for you and to optimize our Site. We collect data such as the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this information automatically when you access our Site using cookies, log files, web beacons, tags, or pixels, including but not limited to Shopify, Klaviyo, Google Analytics, and LOOX.
We collect Personal Information to provide products or services to you, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. We collect this information during an order and may also obtain information about you from other sources, including third-party business partners, our affiliates, or publicly available sources.
CUSTOMER SUPPORT INFORMATION:
We collect your name and contact information, as well as any other information that you choose to provide to us, when you contact us for support, provide feedback or comments, participate in a survey, or make a request or other inquiry. In some cases, we record customer service calls for quality assurance.
SHARING PERSONAL INFORMATION:
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use Shopify to power our online store and Easyparcel to fulfill your orders. We also use Klaviyo to manage our CRM program and Google Analytics to understand our site performance and improve our delivery to you.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
USING PERSONAL INFORMATION:
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE: